Transparent Logistics
To keep our premium skincare accessible and maintain fair pricing, we ship directly from our trusted manufacturing partner facility in China. This streamlined, honest approach allows us to focus on what matters—fewer products, clearer information, and effective rituals without traditional retail markups.
Tracking Included
Tracking is provided on every single order. As soon as your nightly reset essentials leave our partner facility, you will receive a tracking number via email so you can monitor your package every step of the way.
Precise Delivery Estimates
Clear delivery estimates are shown at checkout so you know exactly what to expect. While shipping times vary by destination, we strive to ensure your Stello masks arrive in a timely manner to support your glowing skin routine.
Dedicated Support
If you ever have a question about your order or shipping status, our support team is ready to assist. We are a small, intentional team and we aim to reply to all inquiries within 24 hours.
Love Your Glow Guarantee
Your satisfaction is our vision. Every order is backed by our 60-day Love Your Glow Guarantee. If you aren't completely happy with your results, please see our Returns & Refunds page for details on how we can make it right.